LANGUAGE BARRIERS

SDOH: LANGUAGE BARRIERS

SDOH: LANGUAGE BARRIERS

Language Barriers

Language or communication barrier generally occurs between patients and medical personnel when a difference in the native language is present, or the patient is hearing-impaired

English is the most common language within the USA. According to the USA census, "[Based on] the 2019 data, 52% of people who spoke Chinese and 57% of those who spoke Vietnamese at home in the United States spoke English 'less than very well,' compared to the other three common languages: Spanish 39%, Tagalog 30%, and Arabic 35%.".

Studies show that individuals with limited English proficiency are less likely to have a stable source of healthcare and are more likely to rely on emergency departments for care. This becomes associated with lower rates of health insurance coverage, reduced access to preventive services such as vaccinations and screenings and higher rates of chronic conditions due to delayed care.

Key Points and Resources

Importance of language assistance services

Language barrier is a large concern in healthcare as they can cause miscommunication between the patient and medical provider

The Civil Rights Act of 1964 and Executive Order 13166

Standards of practice in health care

Employing bilingual healthcare staff should be prioritized in the hiring process for hospitals. Use plain language instead of medical jargon when conversing with someone in a language you both understand. When explaining, common language or expressions will be the most helpful.

National standards of practice for interpreters

Language Assistance Services

Emory VMIS provides free in-person services for Spanish and Portuguese at partnering locations.

Telehealth offered medical interpreters available for any language at any time.

Importance of language assistance services

Language barrier is a large concern in healthcare as they can cause miscommunication between the patient and medical provider

The Civil Rights Act of 1964 and Executive Order 13166

Standards of practice in health care

Employing bilingual healthcare staff should be prioritized in the hiring process for hospitals. Use plain language instead of medical jargon when conversing with someone in a language you both understand. When explaining, common language or expressions will be the most helpful.

National standards of practice for interpreters

Language Assistance Services

Emory VMIS provides free in-person services for Spanish and Portuguese at partnering locations.

Telehealth offered medical interpreters available for any language at any time.

Importance of language assistance services

Language barrier is a large concern in healthcare as they can cause miscommunication between the patient and medical provider

The Civil Rights Act of 1964 and Executive Order 13166

Standards of practice in health care

Employing bilingual healthcare staff should be prioritized in the hiring process for hospitals. Use plain language instead of medical jargon when conversing with someone in a language you both understand. When explaining, common language or expressions will be the most helpful.

National standards of practice for interpreters

Language Assistance Services

Emory VMIS provides free in-person services for Spanish and Portuguese at partnering locations.

Telehealth offered medical interpreters available for any language at any time.

References

Al Shamsi, H., Almutairi, A. G., Al Mashrafi, S., & Al Kalbani, T. (2020). Implications of language barriers for healthcare: A systematic review. Oman Medical Journal, 35(2), e122–e122. https://doi.org/10.5001/omj.2020.40

Pandey, M., Maina, R. G., Amoyaw, J., Li, Y., Kamrul, R., Michaels, C. R., & Maroof, R. (2021). Impacts of English language proficiency on healthcare access, use, and outcomes among immigrants: A qualitative study. BMC Health Services Research, 21(1), 741. https://doi.org/10.1186/s12913-021

LANGUAGE BARRIERS